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Return and Refund Policy

Last updated: June 11, 2025

Thank you for shopping at https://harapitara.com.

We value your satisfaction and strive to ensure that your experience with Harapitara is pleasant and fulfilling. If you are not entirely satisfied with your purchase, we’re here to help.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. These definitions shall apply regardless of singular or plural usage.

Definitions

  • Company refers to Hara Pitara Eco Ventures LLP, Dream Rise, 210, Science City Rd, opp. The Capital, near Hetarth Party Plot, Sola, Ahmedabad, Gujarat 380009.
  • Goods refers to the eco-friendly items available for sale through our Website.
  • Orders means your confirmed request to purchase Goods from us.
  • Service refers to the Website and related offerings.
  • Website means https://harapitara.com.
  • You means the individual or business accessing or purchasing through our Website.

Return Policy

You may request a return within 7 days of receiving your order, subject to the following conditions:

Conditions for Return:

  • The product must be unused, undamaged, and in its original packaging.
  • Proof of purchase must be provided (order number, invoice, etc.).
  • The item must not fall under the non-returnable category (listed below).

Non-Returnable Items:

  • Customised or personalised products.
  • Perishable items or those with a short shelf life.
  • Items unsealed or used that are not suitable for return for hygiene or safety reasons.
  • Items damaged due to misuse or improper handling.

We reserve the right to decline returns that do not meet the above criteria.

Refund Policy

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days, using the same payment method used during the original transaction.
  • Shipping charges (if any) are non-refundable.
  • Sale items or discounted items are non-refundable unless damaged or defective.

Return Shipping

You will be responsible for covering the shipping costs for returning the item. We recommend using a trackable and insured courier service for safety.

Return Address:

Hara Pitara Eco Ventures LLP

Dream Rise, 210, Science City Rd,

Opp. The Capital, Near Hetarth Party Plot,

Sola, Ahmedabad, Gujarat 380009

India

We are not responsible for items lost or damaged in return transit.

Gifts

  • If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the return value.
  • If the item was not marked as a gift, the refund will be sent to the original purchaser.

Contact Us

If you have questions about this policy, reach out to us: